Privacy Policy

Last updated: 2025-11-22

About This Policy
    This Privacy Policy explains how UC NET TECHNOLOGY CO., LTD. (hereinafter "we" or "UCVPN") collects, uses, discloses, and protects information when you use the UCVPN application, website, and related services ("the Service"). UCVPN respects and fully protects user privacy. We want you to understand what information we collect, what we do not collect, and how we collect, use, and store information. We do not collect your activity logs, including browsing history, traffic data, data content, or DNS queries. We also never store connection logs, meaning your IP address, connection time, or session duration are never logged.
1. Consent
We place great importance on user privacy and have therefore established this Privacy Policy. Please read the contents of this Privacy Policy carefully to help our platform provide you with satisfactory services. This Policy covers how the platform collects personal data through your use of the platform.
By using this website's services, you agree to accept the platform's Privacy Policy and consent to the collection and use of personal data in accordance with the following policies.
2. Information Collection
When registering on our platform, you may choose to provide an email address, but it is not required and will not affect account registration. We highly respect users' personal information and will not sell or rent any of your information to third parties for marketing purposes. We may share your information with third parties in the following circumstances:
For example, we may use your information when using third-party platform tools to analyze user data. We will send service notifications and respond to your customer service requests through the contact information you provide. You can log in to the platform to modify your personal information.
UCVPN uses your email address for the following reasons:
    2-1	Providing links to our website, including password reset emails;
    2-2	Communicating with you about your VPN service or responding to your communications;
    2-3	Sending marketing information; you can opt out of marketing emails by following the unsubscribe procedure described in those emails.
UCVPN only uses your personal information for the purposes listed in this Privacy Policy and will not sell your personal information to third parties.
3. Information Transfer
Our services are global, so your data will be transmitted through our worldwide servers, which may not be in your country of residence. We rely on certain third-party service providers to enable us to provide our services. Whenever we transfer your information, we take measures to protect it.
You acknowledge and understand that your information will be transferred as described, which is necessary to provide our services and comply with our Terms of Service.
4. Information Security
You are also responsible for protecting and properly storing your personal data. Avoid sharing or disclosing your platform login password to others through any means, including phone and email.
When necessary, we use strong encryption algorithms to securely protect all public and private keys and passwords. Appropriate security measures are taken to protect this information from unauthorized access, unauthorized modification, destruction, or data disclosure. Access to personal information by UCVPN employees, contractors, and agents is restricted. These employees are required to provide information to operate, develop, or improve our services but are bound by confidentiality obligations.
5. Cookies
UCVPN uses several different types of cookies to improve the user experience on the website, such as:
    •	Google Analytics for statistical evaluation and website performance improvement;
    •	Referral code cookies to identify customers referred to our website by partners, enabling us to grant commissions to referrers;
    •	Cookies for personalizing website content for users, such as setting the default language.
You can set warnings each time a website places a cookie in your browser or choose to disable all cookies. You can do this through your browser settings. Since each browser has different cookie management procedures, please check your browser's "Help" menu for the correct method.
Please note that choosing to disable cookies may negatively affect certain features that make your website experience more efficient.
6. Third-Party Websites
UCVPN's website may contain links to other third-party websites. Please understand that we do not control their privacy practices and are not responsible for them.
7. Consent and Age Restrictions
By using the website, content, applications, software, or services, you consent to the processing of your information as described in our Terms of Service and Privacy Policy.
This service is intended for adults aged 18 and over. If you believe your child has provided us with information, please notify us immediately.
8. Applicable Law
Keeping your information confidential is our core mission. To fulfill this mission, UCVPN's registered business location is in Japan, which has comprehensive data protection regulations. UCVPN complies with the laws or law enforcement requirements of the jurisdictions where its servers are located.
Please note that UCVPN does not collect any IP addresses, browsing history, traffic data, etc.
9. EU Users
UCVPN is committed to protecting user privacy worldwide, and our existing practices reflect this through minimizing data collection and ensuring users can control their personal information. The EU General Data Protection Regulation (GDPR) requires us to outline these practices for EU users in a specific manner.
Under GDPR provisions, we collect and process data outlined in this Privacy Policy based on one of the following:
    9-1 To fulfill our contractual obligations to users, including:
        o	Providing users with the services and applications they request.
        o	Managing user subscriptions and processing payments.
        o	Providing customer support.
    9-2	For legitimate interests related to our business operations, including:
        o	Improving the quality, reliability, and effectiveness of our website, services, and applications.
        o	Communicating with customers to provide information and seek feedback regarding our services and applications.
    9-3	With user consent, which the user may withdraw at any time.
You may exercise your rights under GDPR to access, transfer, correct, delete, or object to the processing of your personal information by contacting us at [email protected].
10. Changes to Privacy Policy
In accordance with applicable privacy laws and principles, we may change the Privacy Policy from time to time without prior notice. Your continued use of this website or services constitutes acceptance of our Privacy Policy.
11. Contact Us
If you have any questions about our Privacy Policy or how we handle your information, please feel free to contact us at the following email address: [email protected]